IT Services For Businesses and Non-Profits in Chicago :

We are established
Vox Connect has been serving small businesses and non-profits since 2006. Our founder, Claudiu Cionca, brings a wealth of knowledge and experience of over 20 years in Information Technology Solutions for businesses.

We are certified experts who support your business
We provide best-in-class Help Desk services that already support hundreds of users with exceptional satisfaction rates. You can enjoy peace of mind knowing that our professionally-trained, well-paid team of technicians can quickly and efficiently resolve even your most complex technical problems. Technicians, not a receptionist, answer your calls, and can be contacted via live chat, phone, or email.

Peace of mind.
Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

All Projects Are Completed On Time And On Budget.
When you hire us to manage your IT network or to complete a project for you, we won't nickel-and-dime you with unforeseen or unexpected charges or delays. We guarantee to deliver precisely what we promised to deliver, on time and on budget, with no excuses.

We Respond Within 5 Minutes Or Less.
The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.

We Won't Hold You Hostage.
Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT companies hold their clients "hostage" to scare them away from hiring someone else. This is both unethical and unprofessional. As a client of ours, we'll provide you with full, written documentation of your network and all the resources, software licenses, passwords, hardware, etc., in simple terms so YOU can understand it. We keep our clients by delivering exceptional service -- not by keeping them in the dark.

100% No-Small-Print Satisfaction Guarantee.
Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.